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Audio Connection: Using Your Phone   Support Groups  /   Technical Support
     
After you log into a meeting, you will be given the option to either use your phone to dial into the meeting or to use your computer's microphone (voice over the internet / VOIP) for audio. The following instructions will guide you through a phone connection.
   
1. Once you join a meeting, the Audio Conference window is displayed. This windows provides you with the phone number* to use to connect to the meeting. When you call this number*, you will be asked to punch in the access code and attendee ID number.
   
  * Please note: the phone number, access code, and attendee ID will be unique for each meeting - do not use the numbers provided in the example here. These are not toll-free numbers and you may incur calling costs.
   
 
   
   
2. Once you have connected through the phone, close the Audio Conference - Teleconference window by clicking on the in the top right corner of the window.
   
3. The meeting screen will be displayed.
   
 
   
  The Participants panel (on the right side of the meeting screen, as displayed above) will show all the people who have already joined the meeting. Participants are listed by the name that they have chosen to be identified by for this meeting. You should see your name under Attendees with the diamond shape to the left of it.
   
  Also to the left of your name you should see a telephone icon . This shows that you successfully connected to the meeting via a phone connection.
   
  Please note: The audio of all participants will be muted until the meeting begins. A red x beside the phone icon identifies audio that has been muted.
   
   
Please read Before the Meeting Starts before your first meeting so you understand what takes place in the 30 minutes or so before your meeting starts.
 
Technical Support
For help joining a meeting and/or setting up your
audio connection, please contact the
Technical Support Help Desk at

866-229-3239


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* 2011 University of Michigan Peer Support
Effectiveness Study  -  Read More »


A MEETING IS STARTING SOON

Friday, May 18, 2012
Pacific Time: 7:00 PM PT
Eastern Time: 10:00 PM ET
Group Leader: Laura Sypien