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Support Groups / Technical Support |
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| Confidential & Anonymous |
| Facilitated by professionally trained Group Leaders (not volunteers) |
Low meeting cost; No monthly fee
YOUR FIRST MEETING IS FREE! |
| Choose your participation level - it's
okay to just listen |
* 2011 University of Michigan Peer Support
Effectiveness Study - Read More »
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| A MEETING IS
STARTING SOON |
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Friday, May 18, 2012
Pacific Time: 7:00 PM PT
Eastern Time: 10:00 PM ET
Group Leader: Laura Sypien
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The chart below shows the system requirements needed to use the online support groups.
See also System Requirements for VOIP
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System Requirements for VOIP
Hardware Requirements: To use VoIP, you will need a full duplex sound card and speakers or headset. To speak, you should have a microphone that is connected to your computer. For best results, we recommend that you use a headset.
TCP/UDP support: You can use the UDP or TCP protocols with VoIP audio. With UDP, you may experience lower latency rates (delays) than with TCP, but with TCP, you can use the SSL security protocol (and the latency rate will probably be greater). When VoIP starts, each client attempts to connect via UDP first and then reverts to TCP as a transport protocol.
UDP is only supported for non-SSL sites. In order to use UDP, the IP ports 9000 and 9001 must be opened for outbound communication using UDP on the corporate firewall. UDP is selected automatically if the ports are open.
SSL Support: Integrated VoIP can (if the site is SSL enabled) use SSL as a transport method. SSL provides highly secure transport for VoIP traffic. SSL may introduce additional latency for VoIP connections. You can use SSL if you also use the TCP transport protocol.
Internet Connection: A 56K or faster Internet connection is required. VoIP is not recommended for dial-up connections.
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